Dear Ryuji Chiba, Thank you for your feedback. We sincerely apologize for any inconvenience you experienced with the delivery. However, we would like to clarify a few points regarding your review. 1. Regarding the Packaging: We have carefully reviewed the entire packaging process and have retained photos of the package before it was shipped. These photos clearly show that the box was in good condition and properly cushioned to ensure the product's safety during transit. 2. Product Condition: We are glad to hear that the product itself only had minor scratches and was not significantly damaged. This confirms that our packaging was sufficient to protect the product under normal circumstances. We understand that the delivery experience may have been frustrating, but we kindly ask that you consider the actual circumstances before leaving such a review. We are always committed to providing the best service to our customers and would be happy to assist you further if needed. Best Regards